Glossary

Lead scoring

Lead scoring is a method that assigns a numerical score to each lead — based on explicit attributes (company size, industry, job function) and behavioral signals (page visits, email opens, demo requests) — to help sales teams prioritize which prospects to contact first.

Also known as

  • lead scoring
  • lead qualification
  • lead scoring

Formalized by HubSpot and Marketo in the 2010s, lead scoring combines two dimensions: **fit** (does the lead match your ICP? points for industry, company size, role) and **intent** (is the lead showing purchase signals? points for visiting the pricing page, downloading a case study, requesting a demo). A lead that crosses a threshold (commonly 75 or 100) becomes an MQL (Marketing Qualified Lead), then an SQL after sales qualification.

Modern approaches in 2026 are moving away from fixed rule scores ("pricing page = +10 pts") toward **ML-based predictive scoring**: a model trained on historical conversions dynamically assigns points based on what actually predicts purchase in your specific business. Forrester research: a well-implemented lead scoring system increases the lead → opportunity conversion rate by **30%** and shortens the sales cycle by 15–20%. Common pitfalls: scores that drift without recalibration (as behaviors change), too many non-discriminating signals (everything is worth +1 point), and no sales SLA to follow up on hot leads within 5 minutes.

In the getchatsocial.com product

getchatsocial.com exposes Brandyze outreach tools including `score_lead` and `detect_intent_signals` to score prospects identified via `materialize_icp_leads` and `search_leads_pappers`.

FAQ

  • Explicit vs predictive lead scoring: which should you choose?

    Explicit scoring (fixed rules like "pricing page visit = +10") is simple to implement and useful to start with, but goes stale quickly. Predictive scoring (ML model trained on your conversions) is more accurate but requires 500+ historical conversions to be reliable. The modern approach: start explicit, switch to predictive after 6–12 months of data.

  • What score threshold should trigger the MQL-to-SQL handoff?

    There's no universal threshold — calibrate it on your own history. Method: take your last 100 closed deals and look at their score at the time of conversion; the 25th percentile becomes your MQL threshold, the 75th percentile your SQL threshold. Recalibrate every quarter.